Holiday Notice: Production will be closed from Nov 23 - Nov 27 and Dec 22 - Jan 2. Please plan for delays.

General Questions

Here you will find answers to many general questions we receive. Answers to your specialized questions can also be found by looking in our Help Center.

How do I measure for the doors?
It really depends on what you want to do. It's different for partial and full overlay and faceless or framed cabinets. A relaxed general rule of thumb is to add between a 1/2"-1" to the width and height of the opening of the cabinet. Whatever you decide, please provide us with the FINAL door size. To help you measure your doors accurately we've created this helpful Measuring Guide. Please note that we do not accept responsibility for any errors in measurements based on these recommendations.

Do the glass and French lite doors come with the glass?
The cabinet doors come prepared to accept the glass, but we do not supply the glass.

How do I install the glass in my glass or French lite door?
Your door is ready to accept the glass (which is NOT provided by us). There is no need to take apart the frame. We recommend the rubber stops from Hafele (Model: 706.61.411). It is standard to use one piece of glass unless you request individual lites.

What is the drawer fee?
Although drawer fronts are small, they are labor intensive to make. Additionally, the grain direction runs horizontally, this appearance increases costs.

What is a Center Rail?
A center rail is a horizontal rail that is added to tall doors for additional stability. Typically doors 48" and over in height will have a center rail added. Center rail placement is in the middle of the door; same distance from top and bottom. The center rail is the same size as the stiles and rails and has the same inside edge detail to match the rest of the door. The "Product Description" section of each page indicates the cabinet door height at which we will add a center rail, if applicable. This is added at no charge and is required for our product guarantee. (Special placement of the center rail is available at an additional cost; contact your Customer Service Representative for more information.)

Can Tall Doors be Ordered Without a Center Rail?
Tall doors without a center rail are also available for order. Please indicate this during checkout in the Additional Instructions section on the last page of checkout. Additional fees may apply. Doors over 22" wide or 48" high are not guaranteed against warping, twisting or cracking without a center rail for stability. A Center Rail is highly recommended, but it is not a necessity.

What is Preboring?
If you plan on using hidden or concealed hinges (A.K.A European hinge or Euro hinge) to hang your cabinet doors, most concealed euro/cup hinges require a large cup hole and two smaller holes for either screws or dowels. Our preboring option allows you to have these cups and dowel holes professionally drilled ensuring accurate and uniform cup and dowel holes and placement. Boring for European hinges is offered as part of our online ordering process, cutting down on the number of steps for you to complete the job and protecting your cabinet doors from potential damage. Let us bore your order for hinges so you just have to insert the hinges and hang the doors. For more information view our Boring Options.

What is the difference between a door and a drawer?
The grain direction of a door runs up and down (vertical), while a drawer front runs left to right (horizontal). Additionally, the typical stiles/rails of a door are about 2.25" to 3" wide. A drawer front will have reduced stile/rail widths to approximately 1 3/8".

What is MDF? When is it recommended to use MDF instead of wood?
MDF is medium density fiberboard. We recommend using MDF if you are going to paint the door. MDF absorbs less paint than solid wood, which will reduce warping.

 

Visit our Help Center for more information about your order or feel free to Contact Us and speak to our customer service team.

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